Frequently Asked Questions

No, you don’t have to do a tour. You are welcome to drive your self around, all the usual access to the refuge is available this weekend. There are crane viewing guides in the Kiosk at the entrance to the tour loop on the refuge. Come by the Ski Hi Complex festival information booth, and we can give you information. It will be open Friday 10-4: 30 pm, Saturday 8-4:30  and Sunday 9-2.  The cranes are usually in the valley between late February through mid-April.

Children 5 and under do not need a ticket.

Sorry, we don’t do a waitlist. You are welcome to come and stand in the "Standby" line, and if there are cancelations, you might load. Please have appropriate cash. The line forms on a first come, first served basis.

Entrance to the Craft/Nature fair is free.

No dogs (except qualified service dogs) allowed on the bus tours, theatre events or at the Craft/Nature Fair.

We're thrilled to announce our new ticketing platform for this year's festival—Whova. In our continuous effort to promote environmental stewardship, Whova aligns perfectly with our values, helping us eliminate the need for paper tickets, thereby saving trees and reducing waste.

We recommend downloading and using the Whova application on your phone. The application will have the agenda for all the tickets you purchased with maps for the event locations as well as up-to-date notifications of any event updates, an opportunity to network with other participants, photo sharing, and birding/viewing opportunities and highlights.

If you want a paper copy of your tickets:

  • Screenshot Your Confirmation: You can easily take a screenshot of your confirmation page or email from you phone or desktop computer. Not sure how to take a screenshot? Click here.
  • Download from Email: You can print a physical copy of your confirmation email directly from your email inbox. Directions on how to do that can be found here: Gmail | Yahoo | Outlook.

The ticketing process is covered in detail on our Registration page. If you need further assistance, email ticketing@mvcranefest.org and we will be happy to assist you!

Our policy is to issue refunds until a week before the event. We appreciate your understanding.

Our most significant expense for the festival is transportation costs. While the local school district supports the festival, we still have to pay fuel costs and bus driver salaries. So if you go on a tour, we ask you to pay a small fee. If you can also donate to support the festival, that would be wonderful. You can donate on our website.